Senior
S&P Global Ratings · London, United Kingdom · Hybrid
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Manage servicer client relationships, analyze servicer data, prepare committee presentations and publish ranking rationales.
Worth knowing: Requires office attendance minimum two days per week and willingness to travel.
About the Role: Grade Level (for internal use): 11 About the Role The Servicer Evaluations team assigns and maintains rankings for mortgage, loan, and other servicing clients. Our rankings and published analysis reflect our opinion of each servicer's operational strengths, weaknesses, and overall ability to service mortgages, loans, or other assets. The team values collaboration, analytical excellence, and building lasting client relationships while maintaining the highest standards of integrity and transparency. What You'll Do Impact In this role, you will manage servicer client relationships, prepare committee presentations that reflect each servicer's capabilities compared to peers, write rationales and press releases to publicly announce ranking actions, and maintain systems of record and databases. You will also play a significant part in initiatives that improve operational efficiencies within the business area. Responsibilities Engage with clients' executives, line managers, and staff across various functional areas to drive strategic communication and build lasting relationships. Collect, analyze, and synthesize client-provided data to propose new rankings or recommend changes to existing rankings, consistent with our analytical approach and industry trends. Prepare committee presentations to ensure the accurate and timely release of rankings. Publish ranking rationales, full analyses, market commentaries, and industry reports. Collaborate with supporting functions — including publishing, operations, communications, and marketing — to ensure the integrity, transparency, and timeliness of rankings. Maintain the accuracy of internal systems that support the rankings process and adhere to internal quality measures. What We're Looking For Required Skills and Experience An S&P Global employee at this level would typically have 3+ years of relevant experience in residential or commercial loan servicing, mortgage administration operations, arrears and collections , audit, finance, research, accounting, mortgages, or commercial or consumer credit. Strong written and verbal communication and presentation skills, with proven ability to influence stakeholders across a global, multicultural environment. Analytical and problem-solving skills with the ability to prioritize competing tasks, meet deadlines, and maintain data accuracy.
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