Manager
ICON · Dublin, Ireland
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Oversee accounts payable and corporate card program operations, supervise team workflows, reconciliations and stakeholder communications.
Worth knowing: Requires about 5% travel
“Employment with ICON is contingent upon having the legal right to work in the country where the role is based.”
Supervisor, Accounts Payable ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a Supervisor, Accounts Payable at ICON, you will oversee the accounts payable process, ensuring timely and accurate processing of invoices and payments. What You Will Do: You will oversee accounting and financial operations workstreams, ensuring deliverables meet quality and timeline expectations. Key responsibilities include: Supervising daily corporate credit card administration activities, ensuring transactions, reconciliations, uploads, and program controls are completed accurately and on time. Managing team workflows, shared inboxes, helpdesk queries, and ServiceNow tickets to maintain service levels and timely resolution of issues. Acting as an escalation point for complex cardholder, banking, and program-related queries. Monitoring program compliance, identifying risks, and ensuring adherence to company policies, audit requirements, and internal controls. Coordinating monthly reporting, reconciliations, exception management, and stakeholder communications. Collaborating with banking partners, Finance teams, Compliance, and other key stakeholders to support program objectives. Providing coaching, training, and development opportunities to team members while promoting a culture of accountability and continuous improvement. Identifying process improvement opportunities and driving initiatives to enhance efficiency, controls, and the cardholder experience. Analyzing program metrics and trends to support decision-making and operational effectiveness. Your Profile: You will have strong financial operations experience, excellent leadership capabilities, and a proven ability to manage complex processes and stakeholder relationships. Required qualifications and experience : Bachelor’s degree in finance, Accounting, Business Administration, or a related field. Significant experience in corporate credit card program administration, financial operations, accounts payable, banking platforms or a related area. Experience leading or supervising teams in a fast-paced, service-oriented environment.
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