Staff
Alva Industries · Trondheim, Norway · On-site
Commercial Support Specialist - Alva Industries Skip to main content This website uses cookies to ensure you get the best experience. Alva Industries and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. 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Vendors Youtube Accept these cookies Decline all non-necessary cookies common--header--menu#toggle" data-common--header--menu-target="button" > Career menu Start Jobs Employee Log in as employee Candidate Log in to Connect Homepage alvaindustries.com Share page Facebook X LinkedIn Mail Sales and Marketing Trondheim Onsite Commercial Support Specialist Apply for this job Would you like to become a part of our ambitious team? As demand for our products continues to grow, we are looking for a Commercial Support Specialist to strengthen our Commercial team. In this role, you will play an important part in ensuring excellent customer experiences and efficient commercial operations. Our customers are based worldwide. You will work closely with colleagues across Sales, Operations, Finance, Supply Chain, and Engineering while supporting customers and helping us scale our business globally. This is a unique opportunity to join an ambitious technology company where your contribution will have a visible impact and where you will grow together with the organization. You will report to the Commercial Operations Manager . Key Responsibilities Support day-to-day sales operations and customer administration. Process customer orders, order confirmations, invoicing, and delivery follow-up. Coordinate shipments, customs documentation for import and export, and logistics activities together with Operations. Handle customer inquiries and provide timely support throughout the order lifecycle. Prepare quotations and other commercial documentation. Maintain accurate customer and commercial data in the CRM and ERP systems. Support reporting and tracking of commercial KPIs and business performance. Contribute to the development and implementation of commercial procedures and best practices. Identify opportunities to improve processes, tools, and workflows as we continue to scale. Qualifications Higher education in business and administration, international business, logistics, or a related field. Relevant work experience may compensate for formal education. Experience from backoffice sales, order management, logistics coordination, other customer-facing administrative roles or similar positions. Excellent attention to detail and a structured approach to work. Strong organizational skills and the ability to manage multiple priorities simultaneously. Experience with ERP, CRM, and Microsoft 365 tools. Professional communication skills in English, both written and verbal. Experience from manufacturing, industrial technology, logistics, or engineering companies is beneficial but not required. We are looking for someone who is: Structured, reliable, and detail-oriented. Service-minded with a strong customer focus. Proactive and able to work independently. Comfortable collaborating across different functions and stakeholders. Adaptable and motivated by working in a growing scale-up environment. Continuously looking for smarter and more efficient ways of working. Professional in your communication and responsive when issues arise. A positive contributor who enjoys supporting team success. What We Offer At Alva, you will become part of a highly dedicated and international team working to redefine electric motor technology. We offer a professional yet informal work environment where collaboration, personal development, and innovation are highly valued. You can expect: The opportunity to join an ambitious and rapidly growing technology company. A meaningful role with real impact on our customers and business performance. Close collaboration with talented colleagues across multiple disciplines. Exposure to a wide range of commercial, operational, and customer-facing activities. A collaborative, inclusive, and international working environment. Responsibility, autonomy, and the opportunity to help shape how we work as we scale. Department Sales and Marketing Location Trondheim Trondheim At Alva, you will become a member of a highly dedicated and committed scale-up that values teamwork, continuous personal development, a fast technical development pace, open and precise communication, and a professional work environment with room for recreational activities. We are proud to have a diverse workforce with more than 20 different nationalities working together at our headquarters in Trondheim, Norway. Alva is an equal opportunity company where we value diversity and foster inclusion. About Alva Industries Founded in 2017, Alva has grown to over seventy people with reliable funding and an ingenious and patented production technology with proven superiority over conventional alternatives. Our FiberPrinting™ technology enables the production of low-weight, high-efficiency electric frameless motors for a wide range of applications. We are currently expanding our product range and on-site manufacturing facilities to meet market demand. All our motors are designed and manufactured here at our facilities in Trondheim, where we develop not only the motors but also the innovative and patented manufacturing tools and processes that allow us to extract the maximum potential from our FiberPrinting™ technology. Apply for this job Sales and Marketing Trondheim Onsite Commercial Support Specialist Loading application form Close modal Career site Start Jobs Data & privacy Manage cookies alvaindustries.com LinkedIn Employee login Candidate Connect login Already working at Alva Industries? Let’s recruit together and find your next colleague. @alvaindustries.com Log in Applicant tracking system by Teamtailor
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