Staff · Big 4
PwC IT Services Egypt LLC · Cairo
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Gather, validate, reconcile and organize tax operations data and documentation for onshore tax teams and auditors.
Worth knowing: Experience with SAP or similar ERP preferred but not required.
Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Associate Job Description & Summary Key Responsibilities: SDC Mobilisation & Operating Model Support knowledge transfer and training activities for new team members where required. Maintain a clear understanding of assigned processes, controls and tax operations requirements to ensure consistent delivery. Stakeholder Management & tax operations Coordination Schedule various required catchup calls ie. Planning meeting, PBC alignment call, regular catchup calls. Liaise with onshore teams to clarify requirements where needed. Ensure timely resolution of queries per the agreed turnaround time. Delivery Planning and Project Management Responsibility for PBC tax operations request list management, including tracking deadlines, monitoring ageing items, and escalating overdue requests. Track tax operations requests and assigned activities to ensure timely completion and delivery. Update trackers and task status regularly to support progress monitoring. Support reporting activities by providing status updates, metrics, and completion information as requested. Knowledge Transfer, Process Design and Continuous Improvement Follow structured instructions to complete tax operations support tasks accurately and consistently. Contribute to continuous improvement initiatives by identifying opportunities to enhance efficiency, standardization, and quality. Governance, Risk & Quality Management Identify missing information, documentation of gaps and potential inconsistencies, escalating them as appropriate. Maintain documentation and tax operations trails in line with agreed processes. Adhere to data privacy, confidentiality and information security requirements when handling client information. Participate in quality reviews and remediation activities to address identified issues. Tax operations Delivery Oversight & Reporting Prepare tax operations support documentation based on predefined templates and formats. Collate and organize supporting data and evidence for tax operations requests. Perform data gathering, validation, and reconciliation activities to support tax operations procedures. Extract and compile information from ERP systems, reports, and source documentation as required.
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