Staff
Flagstar Bank N.A · Hicksville, New York · On-site
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Manage property tax escrow accounts for commercial loans including vendor coordination and tax disbursements.
Worth knowing: Experience with ACBS Loan IQ or similar escrow systems preferred
Position Title Commercial Loan Operations Tax Escrow Associate Location Hicksville, NY 11801 Job Summary The Commercial Loan Operations Tax Escrow Associate is responsible for managing all property tax-related activities for commercial loan accounts, including coordination with third-party vendors, disbursement processing, tax account setup, and compliance monitoring. This role ensures accurate and timely payment of taxes to prevent delinquencies or penalties and supports overall escrow administration for the commercial loan portfolio. Job Responsibilities: Monitor property tax obligations for commercial loans, working in partnership with a third-party tax vendor to ensure timely payments and compliance. Review Tax Analysis Reports (TARs) and tax bills provided by the vendor to validate tax amounts, due dates, and escrow sufficiency. Coordinate and process property tax disbursements, ensuring payments are applied to the correct taxing authority and within established timelines. Set up and maintain accurate tax accounts in the loan servicing or escrow system, including parcel IDs, jurisdictions, and escrow schedules. Track and resolve discrepancies related to unpaid taxes, duplicate bills, or vendor errors; escalate issues as needed. Work with borrowers, internal teams, and tax agencies to obtain missing or corrected documentation. Support annual tax escrow analysis and adjustments as part of escrow compliance requirements. Ensure all tax records are appropriately documented and maintained for audit readiness. Assist in the enhancement and documentation of tax escrow processes and procedures. Support compliance with investor, regulatory, and internal policy requirements related to tax escrow administration. ADDITIONAL ACCOUNTABILITIES Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations. JOB REQUIREMENTS Required Qualifications: Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent. Minimum experience required: 2+ Years experience in a large commercial bank or related financial institution.
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