Staff
ABB · Krakow, Poland · Hybrid
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Resolve vendor queries and process global third party invoices while improving P2P processes and KPIs.
Worth knowing: Requires knowledge of ServiceNow Basware or ReadSoft and SAP
At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: P2P Junior Capability Lead __ Your role and responsibilities: In this role, you will handle complex queries raised by third-party vendors, interacting with Vendors & colleagues in Divisions to effectively resolve queries and process sensitive, critical third-party vendor invoices. You will focus on improving and standardizing the process, lowering the complexity of queries, and ensuring invoice processing is handled by the Global Hub. The idea is to be able to reduce the overall volume of queries and backlog globally over a period of time. The work model is: hybrid You will be mainly accountable for: Resolving vendor queries in a comprehensive manner, using global tools (e.g., SNOW) Processing invoices globally Having periodical interactions with Divisions/Vendors and addressing escalations Having a strong awareness of global P2P policies (e.g., invoice rejection, promoting the usage of approved payment terms, & implementing ways to fulfil the policies) Having knowledge of the P2P invoice handling process (MM & FI transactions) Ensuring preventive measures based on root cause analysis in order to avoid recurrence of issues in the future Meeting agreed KPIs, being aware of the extent of KPI fulfilment Working on process improvements and automations, aligning with the Global Hub (Continuous Improvement) Qualifications for the role You have graduate degree in Finance, Business, Economics, or equivalent work experience Possess a minimum of 1 year of operational P2P experience You are at ease communicating in English You possess knowledge of ServiceNow Possess working knowledge of Basware and/or ReadSoft You possess knowledge of the end-to-end P2P process, involving SAP & Workflow tools. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
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