Senior
Jaeger-LeCoultre · Le Sentier, Switzerland
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Partner with Customer Service leadership to manage budgeting, forecasts, stock control, BI reporting and financial performance analysis.
THE WATCHMAKER OF WATCHMAKERS Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication. COMMENT AUREZ-VOUS UN IMPACT ? En tant que Senior Operations & BI Controller, vous intervenez comme un véritable Business Partner auprès de la Direction du Service Client (CS) et des opérations associées. Rattaché(e) à la Direction Financière, vous pilotez la performance financière, garantissez la fiabilité des analyses et gérez l'accélération de la digitalisation du service. Pilotage Budgétaire & Clôtures Financières: - Construire, cadrer et challenger le budget annuel du département Customer Service (OPEX, productivité, effectifs). - Piloter les prévisions (Rolling Forecast) et garantir la qualité des clôtures comptables/analytiques (Coût des Ventes, stocks, provisions) tout en consolidant le P&L Global CS. Business Partnering & Animation de la Performance: - Définir et analyser les KPIs financiers et opérationnels (réparation et restauration). - Animer les revues de performance mensuelles avec la Direction CS et acculturer les équipes opérationnelles aux enjeux financiers (culture du coût, efficience). Gestion & Contrôle des Stocks: - Assurer la valorisation, le suivi des dépréciations/obsolescences et le contrôle des stocks de composants/pièces détachées du Customer Service, tout en participant aux inventaires physiques.
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