Senior
Air Liquide · Dublin, Ireland
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Manage receivables and collections, handle billing adjustments and account reconciliations for healthcare patient and payor accounts.
Worth knowing: 3+ years office or credit control experience required
Air Liquide Healthcare Ireland has over 30 years experience and specialises in treating and monitoring respiratory diseases in the patient's home supporting multiple therapies: Home Oxygen Nebulisers Ventilations Sleep We currently provide such therapies to over 10,000 patients across Ireland (combined private and public healthcare). Our field based operations team consist of Healthcare Technicians and Patient Care & Sales Specialists, who ensure that our patients receive the support that they need whilst using our equipment. From installation, training on how to use equipment, servicing and removal. How will you CONTRIBUTE and GROW? Air Liquide Healthcare is currently seeking a proactive and detail-oriented Credit Controller to join our dynamic team. Air Liquide Healthcare is currently seeking a proactive and detail-oriented Credit Controller to join our dynamic team. In this role you will provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance). Your key responsibilities will include: Credit Control & Collections: Proactively manage receivables by making daily collection calls/emails, tracking overdue accounts, and resolving disputed invoices to ensure prompt payment. Bad Debt Management & Reporting: Monitor bad debtors, prepare weekly status reports, and escalate critical credit issues to the General Manager when appropriate. Commercial Support & Billing: Handle account credit approvals, process supplementary invoices and credit notes, and adjust commercial contracts based on exception reports. Account Setup & Reconciliation: Review new client accounts before month-end and track bank activity to ensure the Shared Services Team allocates incoming payments accurately. Are you a MATCH? The ideal candidate for this role will need strong communication skills, and an ability to work as part of a team. We are also looking for: 3+ years in an office-based administration or credit control role. Proficiency in Microsoft Excel and/ or Google Sheets for data entry, reporting, and analysis. Strong problem-solving skills with high attention to detail and accuracy. Strong interpersonal and communication skills, with a courteous, persuasive, and professional telephone manner.
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