Senior
University of Auckland · Auckland City Campus, New Zealand · Hybrid
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Manage credit and collections for a high-volume portfolio and resolve customer payment issues for university stakeholders.
Worth knowing: Must have five years credit control and accounts receivable experience
Te Whiwhinga mahi | The opportunity We are seeking a confident and capable Credit Controller to join our Accounts Receivable team, part of the wider Finance Shared Transaction Centre. In this role, you will need to demonstrate customer first approach with excellent communications and customer service skills. The ability to effectively prioritise across a high-volume portfolio with excellent attention to detail and organisation are essential. Having strong problem solving and relationship building skills will also be essential, as well as a well-developed sense of initiative, and the ability to work independently.  In this varied role, you will be working as one of our four Credit Controllers to manage the credit and collection function within New Zealand legislation and the University Credit Management policy and procedures.  You will pursue ways to improve processes as well as uphold strong relationships with stakeholders and external funders.  This is a great opportunity for someone who enjoys engaging with customers and builds strong relationship with the ability to resolve customer issues and takes pride in meeting targets. This is a fulltime ( 37.5 hours per week ) Permanent role, with a salary range of $74,000 - $78.800, depending on experience. For more information, please see Position Description He kōrero mōu |About you You are proactive, confident and professional with experience at working in a large complex organisation. You enjoy working to tight deadlines with a highly varied customer group and you are up to date with current credit management processes. Having five years’ credit control and account receivable experience is essential and you need to be familiar with relative New Zealand legislation and statutory requirements. You will bring to the role your excellent customer relationship management experience and intermediate excel skills. Nga Pūkenga Motuhake | Important Skills Excellent organisational and analytical skills Effective interpersonal skills Ability to build and maintain strong working relationships Proficient in Microsoft Excel as well as able to pick up the internal, industry specific software quickly Experience using an ERP system e.g.
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